Contact & FAQs
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FAQs
Frequently Asked Questions
How does ordering work?
Choose your breakfast, pick a date, time slot and delivery or pickup, then pay by UPI and enter your transaction ID. Your order is confirmed once we've checked the payment. More on how it works.
What is the ordering cutoff?
Order by 8:00 PM for tomorrow's breakfast. Slots and dates may close earlier once they're fully booked.
Can I order for the same morning?
We work on advance orders only so we can plan each morning's production. Please place your order before the cutoff for your chosen date.
What's on the menu?
We serve idiyappam and vadacurry in three sizes: the Idiyappam Combo for one, the Family Pack and the Large Family Pack. See the menu.
Do you deliver to my area?
We deliver within a limited area. Pickup from our kitchen is always available during the pickup window.
How much is delivery?
Delivery fee: —. Pickup is free.
Which payment methods do you accept?
We accept UPI only—pay from Google Pay, PhonePe, Paytm, BHIM or any UPI app by scanning our QR code or tapping "Pay with UPI app". After paying, enter the UPI transaction ID (UTR) on the order page. We don't accept cash on delivery.
Can I change or cancel my order?
You can cancel for a full refund before the ordering cutoff for your breakfast date. After the cutoff, preparation has been planned and orders can't be cancelled. See our Cancellation & Refund Policy.
I paid. When is my order confirmed?
After you pay, enter your UPI transaction ID (UTR) on the order page. We match it with the payment we received and mark your order Confirmed—you can check the status on the same page. If anything doesn't match, we'll contact you on WhatsApp or phone.
Do you take bulk or event orders?
For larger quantities, please send us a message with the date, quantity and location, and we'll let you know what's possible.
Do you have ingredient or allergen information?
Please contact us before ordering if you have a food allergy or dietary requirement, and we'll answer your questions.